Servers, updates and monitoring, handled.
We offer site and server maintenance services so you can focus on what matters most: your business.
After your site is launched, we provide ongoing technical services that allow you to focus on what matters most: your business.
Benefits of Site & Server Management
Stability & security
We employ reliable workflows that give our clients peace of mind. On average our sites have a greater than 99% uptime.
Cost-effective maintenance
Our monthly site and server management fee is competitive with many common SaaS platforms.
Access to reliable support
Unlike some support plans, you have direct and reliable access to our team. Always.
Keep your website safe and secure
As an OroCommerce solutions partner and verified Craft CMS partner we offer:
- Regular platform & plugin updates
- As technologies improve we integrate new features for any software in use on your site.
- Automatic updates to your Foster Commerce layer
- (Craft websites only)
As our plugins expand and become more feature-rich, we deliver them to you at no extra cost. - A staging environment for content & feature tests
- We ensure your code’s stability before the deployment of any new feature or fix by using professional workflows.
- Site monitoring
- We keep your site stable by monitoring errors, performance, spam, and downtime. On average our sites have a greater than 99% uptime.
- Urgent security patches
- If a security issue is discovered, we patch it ASAP.
- A private GitHub repository
- We take care of version control, access, deployment, and other DevOps responsibilities.
- Database backups
- We perform daily backups that allow us to restore your site if something goes wrong.
- Server management
- We make sure your web servers are properly provisioned and secure.
- Direct access to support
- You can message us through our online communications and project management app at any time.
What clients say
The Foster Commerce team not only delivers what you ask for — they also anticipate needs and think beyond your initial ideas to deliver solutions that ensure you are well-positioned for growth, adaptation, and change.
... Remarkable responsiveness....
FAQs
What type of platforms do you maintain?
We maintain OroCommerce, Craft CMS, and Craft Commerce websites.
How much do your site and server maintenance services cost?
Site & Server Management costs are unique to each platform. For new Site & Server Management clients we offer 50% off the first year. Talk to us about your project.
Does your site and server maintenance include major Craft updates?
Yes, the second year and ongoing we include major Craft updates in our Site & Server Management plans.
Is there a break in price if I have multiple sites I need to have maintained?
We’re happy to make unique arrangements based on the number of sites you need to maintain. Contact us to get a service quote.
What do you do to manage my website’s servers?
We assist you to choose a server and purchase it using your own account. Once purchased, we manage, deploy, and provision your website’s server.
What servers do you use?
We recommend either DigitalOcean or Craft Cloud.
What deployment tool do you use?
Our deployment tool is GitHub Actions. We watch deployments and manage their quality.
Do I need to purchase my own SSL certificate?
No. When you allow us to route all website traffic through your Cloudflare account you won’t need to purchase an additional SSL certificate. Additionally, using Cloudflare gives your site important protections and allows for improved site performance.
What do you do to monitor my website?
We monitor our websites using Oh Dear! and we monitor logs with Sematext or Better Stack’s Telemetry. Craft also has a queue that processes back-end jobs which we check routinely.
Does your Site & Server Management plan include reporting and updates?
Yes! The lead developer assigned to your account reports on your site’s status weekly to your account manager and our head of engineering. Any critical updates are done right away and checks for non-essential updates are done monthly.
Does your Site & Server Management plan include testing?
Yes! We run end-to-end (i.e., integration) tests to check essential features on the front end of your website. We test synthetic transactions on staging.
Can you add me to alerts for my website?
Yes, if you prefer, we can add you to any alerts.
Are backups of my website included in your Site & Server Management plan?
Yes, our default is to create backups three times daily and we store your website’s backups for 14 days; however, we can store or archive them according to your comfort level.
What happens if my site goes down or if it’s slow?
We’re the single point of contact if the site ever goes down or becomes slow or sluggish. We respond to urgent situations immediately.
How soon can I sign up for Site & Server Management services?
You can sign up at any time. Once contracts are signed we can begin services within two weeks.
More services
- Tailored B2B Ecommerce Websites Built to Convert & Scale We provide B2B ecommerce website development services to manufacturers, distributors, and wholesalers using a step-by-step process.
- We Build Custom B2B Ecommerce Websites With Craft Commerce Tailored Craft Commerce websites that can help you avoid the limits and expense of SaaS ecommerce platforms.
- Enterprise-Level B2B Ecommerce Websites Built With OroCommerce We partner with OroCommerce to fuel digital transformation for manufacturers, distributors, and wholesalers.
- Grow Your B2B Business with Shopify Plus Leverage our partnership with Shopify Plus to guarantee a seamless and efficient migration for your B2B website.
- Website Design With our strategic design services we help your website tell a story that creates engagement and moves users on an emotional level.