Transactions
Best Sellers -> Transactions. Gateway transactions in the date range, with captured, refunded, and net totals.
Pagination, totals, and CSV export behave as described in filters and report pages.
Columns#
| Column | What it is |
|---|---|
| Date | When the transaction was recorded. |
| Type | purchase, capture, authorize, or refund. |
| Status | success, pending, redirect, processing, or failed. |
| Gateway | The gateway that handled it. |
| Amount | The transaction amount. Refunds are shown negative. |
| Order # | The order it belongs to, linking to Commerce. |
| Order Date | When that order was placed. |
| The order email. | |
| Reference | The gateway’s own reference for the transaction. |
Captured, Refunded, and Net totals appear above the table. Net is Captured minus Refunded.
The two date filters#
The date range filters on the transaction date. A refund appears on the day it was processed, not the day the original order was placed.
The Order date filter on the page is a second, independent range on the order’s date. Set both to find, for example, refunds processed in May for orders placed in March.
Type and status filters#
A fresh browser tab starts with Type on Purchase, Capture, and Refund, and Status on Success. Your changes are kept for the tab.
With Authorize ticked, Captured counts a payment twice: once for its authorization and once for its capture.
Other filters#
The global order status and shipping locations filters apply here through the order each transaction belongs to.
Search matches the transaction reference, the transaction code, the order reference, or the order email. Gateway filters to one or more gateways.
Limits#
Only transactions in the store’s primary currency are included. On a multi-currency store, transactions in other currencies are absent from both the table and the totals.
Transactions belonging to soft-deleted orders are excluded.